Support

Effective 8 September 2026

Email hello@parentmatched.com. A person reads it, and we reply within two working days.

Reporting a profile or a message

Every family profile and every conversation has a report option inside the app, and a block option next to it. Blocking takes effect at once. We review every report and act within 24 hours.

If you cannot use the app, or the matter is urgent, email hello@parentmatched.com with the word Report in the subject.

Someone under 18

Nobody under 18 may hold an account or be listed on a profile. If you believe a profile shows a minor, email hello@parentmatched.com and we will act within 24 hours.

Deleting your account

It is a button in the app, under Profile, and it is immediate. The full steps are on deleting your account.

Trouble signing in

Meet the Parents supports Apple, Google, Facebook and email sign-in. If you first signed up with one of them, use the same one next time: they create separate accounts unless the email address matches.

Anything else

hello@parentmatched.com. Tell us what you were doing and what happened, and a screenshot if you have one.

Questions about this page: hello@parentmatched.com